FAQ
How To & Tips and Tricks.
Self Service Password Reset (SSPR).
If you have been invited to enrol in to Self Service Password Reset and have set up your alternative contact email...
Thu, 11 Mar, 2021 11:24
There are several ways to find the name of your computer.
Typically when you raise a incident or support ticket we will need to know your computer name.
...
Wed, 15 Dec, 2021 15:06
Occasionally you will be asked for IP address, here's how to get it.
When logged into your computer, type CMD into the search or run box and hit enter...
Thu, 11 Mar, 2021 11:24
With the introduction of the new printer, we can now set up a function that allows confidential
printing or Locked Printing. This allows the printer to h...
Thu, 11 Mar, 2021 11:24
Copying
1) Press the Home key on the top left of the control panel, and press the Copy icon on the
Home screen
2) Make sure no ...
Thu, 11 Mar, 2021 11:24
Sometimes your computer will loose it's link to DNS (DNS Entry) or it becomes stale.
A support representative will ask you to re-register your DNS ent...
Thu, 11 Mar, 2021 11:24
Open Settings (Win+I) and click/tap on the Update & security icon.
Click/tap on Windows Update on the left side and click/tap on the Check for...
Thu, 11 Mar, 2021 11:24
Polaris logins are managed by CPL, not by the HUB
As a Line Manager, you have the ability to reset the accounts of your staff
1. Login to you...
Tue, 1 Jun, 2021 13:13
If you're having problems connecting to the WIFI with your marketing tablets, the below steps can help you resolve the issue.
1. Check your tablet...
Thu, 18 May, 2023 13:09